Frequently Asked Questions The Journey Margaret River

Our Kia Carnival can accommodate up to 7 passengers. However, 6 is much more comfortable.

We offer a pick-up within 20kms of Margaret River town. If you are further afield, we can look after you but this may incur a small surcharge.

We are very flexible for our start times. However, we recommend somewhere between 10 and 11 to make sure we make the most out of the day.

The Journey Margaret River has worked very hard with Tourism Council WA to become a sustainable tourism-accredited business. Our commitment to sustainability encompasses various aspects of our operations, including environmental management, social responsibility and customer safety. Through our efforts, we aim to offer travellers meaningful experiences while minimising our environmental impact on Margaret River and its terroir.

At The Journey Margaret River, we specialise in offering personalised tourism experiences, tailored specifically to you. With the Private Tour option we craft bespoke itineraries, ensuring every detail aligns with your preferences. Explore the beauty of Margaret River and beyond with our customisable tours. For Perth residents seeking a day trip, our exclusive 13-hour tour option offers a same day Perth pickup and drop off, providing an unforgettable one day experience to Margaret River. Contact us today to begin planning your personalised adventure!

It is similar to a chauffeur or even a taxi service. Simply give us a ring or make a booking online. We are a registered passenger transport vehicle service that offers luxury transport in the Margaret River region. What is a private driver?

By definition the difference between a taxi and a private driver (on-demand charter vehicle) is that taxis can offer trips to people on the side of the road or at taxi ranks and charter vehicles can only take pre-booked work.

Guests are responsible for covering their lunch expenses and wine tastings during the tour. Our approach is highly personalised: we engage with guests to understand their desired destinations, preferred wines and culinary tastes. Based on this input, we tailor an itinerary to suit their preferences. To promote sustainability, we kindly encourage guests to bring refillable water bottles to minimise the use of single-use plastic.

We understand that plans may need adjustments, and we strive to be flexible. With adequate notice, we are happy to accommodate rescheduling your Margaret River tour on another day, based on availability applying the following guidelines:

If cancellation occurs 61 days or more before arrival, a 20.0% fee applies.

For cancellations made 60 days or less before arrival, the fee is 50.0%.

If cancellation happens within 30 days of arrival, the fee increases to 75.0%.

Cancellations made within 7 days of arrival incur a 100.0% fee.